Eric Bergman-Terrell's Blog

Disable "Visual Voicemail" on Android / T-Mobile
January 17, 2016

If you are a T-Mobile USA subscriber, you may be using "Visual Voicemail" without even realizing it. I discovered that I was using Visual Voicemail when I noticed that voicemail had stopped working for me, on a Google Nexus 4 phone.

To turn off Visual Voicemail, the first step is to have T-Mobile turn it off for you. Then, on your Android phone, do the following (these instructions are for the Marshmallow version of Android):


Go to the phone app, select settings:


phone settings


Select "Calls":

call settings


Select "Voicemail", and turn off "Visual Voicemail":

voicemail

Keywords: Android, Marshmallow, Visual Voicemail, T-Mobile, USA

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